Workflows
Still managing RFIs through your inbox?
There’s a better way. Raise, assign and track every Request for Information across your projects without the email chaos.
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We work with the best head contractors, builders, project managers and consultants. From large scale commercial builds to high-end residential homes. See how BuildPass can help you worker smarter - not harder.
Built for how RFIs actually work on site
Raise an RFI in under 30 seconds
Foster better communication with general contractors and subcontractors by managing all of your sites workflows in one place.
Get a response by email
Your contact gets an email with the RFI and full context. They reply from their inbox and it lands straight in the thread, tracked and timestamped.
Never lose track of what’s outstanding
Every RFI has an owner and a due date. See at a glance what’s open, what’s overdue and who’s responsible, so nothing falls off the radar.
One thread from question to answer
No more stitching together email chains. Every message, attachment and response lives in a single conversation thread tied to the original question.
Close it out and generate next steps
When you get the response you need, flag cost and schedule impact and let AI draft the follow-up action for you.
An audit trail you can actually trust
Once an RFI is submitted, the question locks. Every response is timestamped. Export the full register whenever you need it.
From question to resolution in one place
How RFIs work in BuildPass
Every detail matters when you’re chasing a decision. These are the tools that make sure nothing gets missed between question and answer.
Pin an RFI to the exact spot on a drawing
Connect an RFI directly to a drawing sheet and drop a pin on the location where the issue is. The person responding sees exactly where the problem sits, no back-and-forth needed.
Customizable external submission links
Generate a custom link with controls over who can see drawings and who can be contacted. Subcontractors, workers, or architects submit RFIs directly into your register on their own terms.
See what's overdue at a glance
Overdue RFIs are flagged across the dashboard so you can instantly see what's outstanding and who needs to reply. Notifications go straight to email, so architects and consultants know when something's urgent.
AI summaries and follow-up actions
AI summarises long RFI threads so you can see what's going on without reading every message. It also helps generate follow-up actions straight from the conversation.
Attach photos, PDFs and documents
Add site photos, spec PDFs, contracts or any supporting file directly to an RFI thread. Capture evidence on the spot from your phone or link files from your project
Export RFIs to PDF or CSV
Download individual RFI records or export your full register as a PDF or CSV. Use AI to generate client updates, project summaries, or formal letters, upload your template and it'll match your style
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Access a range of free templates and checklists within the BuildPass marketplace.
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