Defect Management

Defects done differently

Documenting, assigning and managing defects has never been easier.

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Defect Management Tool

Digital defect management

Effortlessly identify, track, monitor, and report defects across all your projects in one easy-to-use platform.

  • Identify the defect, take a photo, mark it up.
  • Add a description, location, due dates and priority.
  • Assign to subcontractors and notify.
  • Defects are grouped within one email and dispatched to the assigned subcontractor - no follow up texts or calls required.
  • Generate comprehensive reports for all logged defects or apply advanced filters to refine your priority list.

    • High quality builds start here

    Digital defect management lets you quickly create and assign new defects on the go—no need to wait until you're back at the site office.

  • Defects are integrated with forms - allowing workers to log a new defect while completing routine inspections.
  • Builders are saving up to 5 minutes per a logged defect with digital tools, saving hours over the course of a project.
  • Now powered by AI, you can use voice-to-text to dynamically log defects.
    • Discover AI-Voice Defects

    Your defect dashboard

    Access all logged defects for a project in one place, making it easy to spot overdue issues, send reminders, and generate client reports.

  • Use filters to narrow your search.
  • Assign defects in bulk or update the status.
  • Collaborate with assignees via threaded conversations on each defect.
  • View defects for different projects by switching the view.
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    AI-Powered Defects

    Use voice-to-text to speed up the process even more

    Discover how you could use BuildPass to create a safer, more efficient construction site.

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    Better communication

    Foster better communication with head contractors and subcontractors by managing all of your sites workflows in one place.

    Boost productivity

    AI streamlines your daily processes and eliminates manual tasks, giving your team valuable hours back to focus on what truly matters.

    Site safety

    From instantly accessible insurance documents to comprehensive safety checklists, BuildPass sets you up for safety success.

    Customisable checklists

    Empower Admin users with the tools they need to create checklists that manage a range of tasks; from ITPs to a plant induction template.

    Consolidated documents

    The consolidated document management system and image library will help you find exactly what you need, whenever you need it.

    Mobile first

    Construction isn't office based and neither is BuildPass. Access everything you need straight from your phone.

    AI Toolkit

    BuildPass AI is your super powered sidekick you won't be able to live without. Discover how you can skip stale admin, speed up manual processes and get sh** done faster.

  • Need to send a weekly site report, or build a new safety checklist? AI will do it in seconds, not hours.
  • Get help with simple, repeatable tasks that can take up valuable time in your team's schedule.
  • Shave time off every defect you record with AI Voice Defects - helping you generate all required details, effortlessly.

    • Health & Safety

    Digitising your health & safety processes will be the best thing you ever do. Gone are the days of photocopying insurances or scanning in SWMS.

  • Induct workers in minutes and centralise all documentation within one central place.
  • Simplify SWMS management with customisable forms and easy to update templates.
  • Manage site numbers with daily sign ons and real time insights.

    • Quality Assurance

    Build quality into everything you do. Create ITPs, capture defects & ensure site work is to spec.

  • Build reliable ITPs and run inspections faster than you ever thought possible.
  • Capture, assign and track defects with ease.
  • Centralise all your project documentation in one place.

    • Site Management

    Centralise the management of every task on site. Build schedules, workflows, and daily site diaries with ease.

  • Manage access to documentation, including approving drawings or re-allocating RFIs.
  • Build workflows and link action items and other modules to scheduled tasks.
  • Build a digital record for any event on site that provides you complete CYA.

    • Inspiring stories

    We're passionate about creating lasting relationships with our customers. Discover how leading construction professionals use BuildPass to create smarter, safer sites.

    The onboarding process and training we received from the BuildPass team was fantastic.
    Nick Du Bois
    Managing Director, FORA
    If you're considering implementing new technology on site, you must have BuildPass on your list.
    Rob Lineker
    Director, Dei One Projects
    I'd recommend BuildPass to any builder, sub contractor or site manager. It just makes your life easier.
    Garath Vella
    Director, Lorden Vella
    Read more

    Featured blog posts

    See how top builders are transforming their on site operations with BuildPass by streamlining workflows, improving safety, and meeting compliance requirements.

    How builders can ensure worker well-being on site

    How builders can ensure worker well-being on site

    A practical look at worker well-being on construction sites, covering safety, fatigue, and mental health, and how BuildPass helps reduce pressure and improve site conditions.

    Read more
    How to digitise construction site safety inductions

    How to digitise construction site safety inductions

    A guide to replacing paper-based site inductions with digital workflows, improving compliance, visibility, and efficiency using BuildPass.

    Read more
    How to create realistic construction schedules

    How to create realistic construction schedules

    A practical guide to building realistic construction schedules, avoiding common delays, and using BuildPass to plan, track, and adapt projects in real time.

    Read more

    Frequently asked questions

    Defect management software in construction allows builders to quickly create and assign defects on the go, without waiting to return to the office. Choose tools that integrate nicely with your existing workflow. For example, BuildPass connects forms and AI checklists so workers can log defects while conducting inspections. It does the heavy lifting on the admin side, freeing up builders to do what they do best – build.

    Defect management is super important in construction because it helps catch issues early before they turn into bigger, more costly problems. By spotting and fixing defects as soon as they pop up, you can avoid delays, keep things safe and stay within budget.

    When picking a defect management tool, choose one that lets you log defects on the go with photos, descriptions and due dates. The right tool should make your life a whole lot easier – like simplifying task assignments to subcontractors, sending automatic notifications and providing an easy-to-use dashboard with detailed reports.

    Virtually anyone who’s involved in a project! That can involve project managers, contractors, subcontractors, quality inspectors and even architects and engineers. It helps everyone stay on top of defects and make sure the job gets done right.

    Defect management software improves build quality by catching issues early before they become costly problems. It provides clear documentation with photos and descriptions, ensures accountability through automated notifications and tracking, and enables real-time collaboration between teams. This systematic approach helps prevent defects from slipping through the cracks and ensures high standards are maintained throughout the project.